We've been through a lot so far. But we mustn't forget the most important thing – people. Our employees are the main investment of our business. If the employee is satisfied, he works good. If he works good, the quality grows. If the quality grows, customers are satisfied. You see what I am getting at?
But how to make your employees happy? Well the options are numerous. But lets start from the easier and more obvious ones.
Wage
Every employee, excuse me, every man wants to earn money in order to provide himself a better life. Well there are differences. Even with a little bit higher wage in comparison to the similar positions in the other firms can make employee happy. But let's not get carried away. You as an entrepreneur want to make some money, not just give it away. So there are some limits here. But don't worry – there's more.
Workplace
Ask your people in what kind of place would they feel comfortable working in. And of course forget about those that start talking about leather couches with mini bars at the side and plasma TV on which there is a great view of the game. Those are probably not too interested in work anyway. But if people tell you that they like having comfy chairs, that won't make them sore after 8 hours of work – listen to them. Lightning is also important. Bad lightning make people sleepy. Also the color of the walls is important, or so it is said. I wouldn't take that too serious. Imagine walking into somebody's office and seeing sky blue walls. True, it probably is relaxing and reduces stress, but also looks a bit childish. What I wanted to say is that people are more motivated if the conditions are fine. And during the summer don't save on the air conditioning – your employees will be eternally grateful.
Working atmosphere
Uuuu this is veeery sensitive area. No boss can please all his employees since no man is same. Yes you read it right, boss should please his employees. In the end it's not him doing the work, he just supervises. The boss should use every opportunity to commend his employee and so raise his moral and make him wish to try even harder. Of course he should do it so that everyone hears. In case he wants to admonish him he should do it in private. Why? Well if the word gets out through the firm (gossip travels fast) then the employee could get into trouble with his colleagues teasing him. Maybe even insulting him. And then he will loose the concentration. Personally i believe that the boss should have some understanding for employees personal needs. For instance if employees child is sick he shouldn't make him work overtime or make a fuss about him being late for work. Employee will be really grateful if boos lets him deviate somewhat in his work hours and will pay thousandfold through his work after the crisis is over. That is, as one of my professors mr.sc. Saša Petar used to say and even the published a book of the same name, a human side of managing people. Those are just people and they have their good and their bad times. Try and understand them. Because employee will return it thousandfold.
Of course under this toping we should also include relations between the employees. Here we come upon a relatively new term Team building, that we de facto had before just didn't call him that. When employees socialize outside of the working hours it promotes their sense of companionship and belonging. If you take your employees somewhere for instance to the countryside and then you play some football, after that have some nice barbecued meat, some music on the side and lots of laughter and joy, employee start feeling companionship. You are bonding. You stop being director, boss or however you call yourself. You are one of them. They are with you. Company becomes a family for which it's worth making effort to succeed.
I hope I have given you a couple of ideas that will help you with your business. At least I hope I sparked some interest and made you think. It was worth a shot.
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